Frequently Asked Questions

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A regular boiler service helps your system run more efficiently. During the service, an engineer will clean and check key components, make sure everything is burning fuel correctly, and spot small issues before they turn into bigger problems.

When your boiler is running efficiently, it uses less energy to heat your home and water—meaning lower energy bills. An annual service also reduces the risk of breakdowns, so you save money on costly repairs while keeping your home warm and safe.

👉 In short: A serviced boiler works smarter, wastes less energy, and saves you money year after year.

For many households, yes — boiler cover can be a smart investment. Here’s why:

• Unexpected Costs – Boiler repairs often run into hundreds of pounds, and in some cases replacing a boiler can cost thousands. Cover protects you from sudden, high expenses.
   
• Peace of Mind – Knowing you can call for help anytime if your boiler breaks down takes away the stress, especially in winter.
   
• Convenience – No need to hunt for an engineer or worry about call-out fees; your cover takes care of it.
   
• Regular Maintenance – Many cover plans include an annual service, which helps keep your boiler safe, efficient, and less likely to break down.

• Peace of Mind – Boilers can break down unexpectedly, and cover ensures you’re not left without heating or hot water.
   
• Avoid High Repair Costs – Boiler repairs can be expensive; cover protects you from sudden, costly bills.
   
• 24/7 Support – Many plans include round-the-clock emergency callouts, so help is always available when you need it.
   
• Regular Maintenance – Some policies include annual servicing to keep your boiler running safely and efficiently.
   
• Home Comfort & Safety – A well-maintained boiler reduces risks like carbon monoxide leaks and keeps your home warm year-round.